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Our return policy ensures that you can return unused items in their original condition. Top Notch garment must be returned to our facility within 14 days of the delivery date. To initiate a return/exchange request, please email info@topnotchrecoveryllc.com only, with your order number and reason for return, so we may APPROVE your order for return /exchange and provide the return address. DO NOT SHIP YOUR RETURN WITHOUT RECEIVING AN APPROVAL EMAIL. The garment(s) must be received back to our warehouse within 14 days of receipt for a store credit to be given (no full refunds). Any return received past the 14 day period will be returned back to the sender and not accepted for return nor exchange. NO EXCEPTIONS. Please be sure to plan accordingly.

We do not provide return labels.

We reserve the right to refuse a refund, store credit/exchange if the garment(s) returned are not in the allotted time, original condition or do not meet our quality standards. For sanitary reasons please keep underwear on when trying on the garment.

Please note: We cannot accept a return/exchange (even within 14 days) in certain situations, including, but not limited to:

 

· Unused

· Unworn

· Free of hair and odors (body odor or perfume)

· No stretch marks or permanent wrinkles

· Original Packaging

· Tags attached 

· Cancellation of exchange request

· Unstained (Deodorant white markings, bodily secretions)

· Not damaged (broken zipper, torn, etc.)

· Missing straps

· NOT a final sale garment

Still need assistance with your return?

Email us: Info@topnotchrecoveryllc.com

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